As a member of the FBEAS you can take advantage of the training facilities offered by the Federation. We continually strive to provide our Members with the tools to do their job more effectively and fully understand the need for good training at all levels of the business and offer the following courses to both members and non - members:
Code of Practice Accreditation
More for members than non-members. Members are required to take an online test within 6 months of joining to ensure they a fully conversant with the Federation Code of Practice.
Getting Started in the Business
The main thrust of this one day course is to kick start newcomers to the business in order that they can play an effective part from day one. After completing the course they will have a good understanding of how the business functions, the importance of first impressions and professional behaviour, responsibilities, and attending to the needs of clients.
In general the course covers the following subjects:
- What our role is for the buyer and seller.
- Appearance.
- Meeting and greeting the client.
- How to provide a first class service to the client.
- Attending to enquiries in a professional manner.
- Effective registration of clients.
- Making viewing appointments.
- Understanding when and how to ask for help.
- Security for colleagues visiting clients´ premises.
Successful Listings
This one day course is designed to give property listers a good grounding in successful listing of properties. Covers all areas from initial contact, visiting the premises, assessing the property and negotiating a realistic market value.
Covers the following areas:
- Initial contact with the vendor.
- Research the market before the visit.
- Local knowledge.
- Promoting the company.
- More information the better.
- Visiting the property.
- Doing the paperwork.
- Negotiating the market price.
Basic Conveyancing
Most staff get involved in the conveyancing process at some time. This basic one day course offers an insight into the legal process, who does what and when, the costs involved and the traps to avoid.
Covers the following points:
- The law in Spain .
- Who does what.
- Contracts.
- Deposits.
- Financial considerations.
- Gathering information.
- Completion.
- Aftercare.
Selling Properties
An effective course to improve the number of sales you make and just as important leaving all parties happy with the outcome.
Covers such diverse areas as:
- Effective marketing.
- Client qualification.
- Find that property
- Interaction with buyer and seller.
- Overcoming objections.
- Keeping accurate records.
- Dealing with offers.
- Keeping all parties happy
- Aftercare
Listing and Selling Businesses
The course is suitable for sales people employed in a commercial environment. The 1 day course is quite intense and covers the following areas:
- Basic listing skills
- Getting the required information from the seller
- Types of lease available
- Private contracts
- Conveyancing process
- Viewing the business
- Keeping everybody happy
- Getting to the asking price
- Aftercare
To find out more about any of the above courses please send your enquiry to:
More courses will become available as we do our market research among our Members. Should you have any suggestions for courses or indeed any form of training we would be pleased to hear from you.
