The Federation of British Estate Agents in Spain (BRIRES S.L.), its Staff and Members are all bound by the Spanish legislation regarding data protection.
Acquisition and use of information
The information acquired from our users assists in the continual improvement of our website and services. We use this information to operate all our services such as ordering, invoicing, updating services and records, and communication with clients. Additionally we use this information for security measures, credit card processing and to prevent abuse of the services we offer.
We record and save information you care to give us via any means. In some cases you may choose not to divulge certain information, however this may prevent you from using certain facilities available on our website.
Credit card details are never stored in any of our databases and all related information is processed securely via our secure website. Of course we acquire and save certain types of information whenever you use the facilities of our website by way of “cookies”. These can be described as text identifiers and will be saved on your computers hard drive via your web browser to enable us to recognise you each time you access our website and to provide first class security for your FBEAS account. Saving “cookies” to your hard drive will enable you to make full use of some of the most important features of our website.
Information about our customers and clients is an important part of our business but we do not divulge, dispose or sell this information to others. We share some of this information only as described in the following:
Agents
Bonafide FBEAS agents will receive details of clients who make enquiries about the properties they list. However every FBEAS agent is bound by a strict code of practice and is forbidden to share this information with third parties.
From time to time, we hire other companies and third parties to analyse data, providing marketing assistance and processing credit card payments. They have access to personal information needed to perform these tasks but may not use it for any other purposes. They may also process any personal information in accordance with this privacy notice and any relevant legislation.
Business Acquisitions
As we continue to develop our business, we may dispose of or acquire subsidiaries or other business. In such cases, client information is generally considered to be an asset and would be transferred to the new owners but remains subject to the conditions stated in this privacy statement unless you consent otherwise.
Security of FBEAS Property Portal and third parties
We will divulge account and other personal information when we consider that action to be appropriate in order to comply with law, to enforce or apply our conditions of use and other agreements or to protect the rights, property or security of the FBEAS Property Portal. This may include an exchange of information with other businesses or individuals to prevent fraud.
Under no circumstances to we sell, share, rent, hire or otherwise dispose for commercial purposes, personal information from clients accounts.
Your consent
Apart from the circumstances indicated above, you will receive notification from us should we intend to release information about you to third parties. You will of course have the opportunity to choose not to share that information.
Information security
As a responsible company we maintain certain safeguards related to the acquisition storage and the release of personal customer information. Our security procedures mean that we may request proof of identity before we disclose personal information to you. Please remember it is your responsibility to protect against unauthorised use of your account and under no circumstances should you divulge your user name or password to any third party.
Any dispute over privacy relating to use of our website is subject to the clauses and conditions contained in this privacy statement. Any enquires or queries relating to privacy, use or protection of data stored/used on our website should be addressed in the first instance to dispute@FBEAS.com
